Transfer A Conversation to A Colleague Operator

 

If you have more than one seat, and a on-line visitor needs to transfer a conversation to another colleague operator, this function is quite useful and convenient.

        Right click a chatting visitor and choose Transfer this conversation in the pop-up menu.


        Choose the target operator in the list (This operator shall be on-line)


        The target operator double click the visitor in the Transferring list to accept the conversation.

 

        Transferring completed.